Azmar ExchangeE-wallet exchange
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Terms of Use & Dispute Policy

  1. Each order's rate is locked for a set period at creation; after it expires the order is cancelled.
  2. The money sender's name must match the name on the order — third-party transactions are not accepted.
  3. No money is sent until receipt is verified in the official app; a receipt image alone is not proof.
  4. If the received amount is less than requested, the order executes at the actual amount and the same rate.
  5. If the customer enters a wrong receiver number it's their responsibility; we assist but do not compensate.
  6. If the error is on our side, compensation is made within 24 hours.
  7. Receipt images and transaction records are kept for one year for dispute resolution.
  8. Fraud attempts result in blacklisting and rejection of all future orders.